Axa
AXA is a French multinational insurance firm headquartered in the 8th arrondissement of Paris that engages in global insurance, investment management, and other financial services. AXA is also the first global insurance brand as ranked by Interbrand.
Challenges
Company wanted to improve reliability of its supply chain for:
Network equipment
Commercial Items
A custom in-house software was supporting inventory management, customer invoicing, accounting and serial number data related to Customer Service Activity tracking.
This soft required a lot of maintenance efforts and was obsolete.
Solution
Oracle ERP supply chain and
financial modules :
• Inventory
• Bill of Material
• Work in process
• Order Management
• Configurator
• Advanced Pricing
• eTax
• Account Receivables
• SLA customization
Item reservation program was
adapted to fit serial number based
management.
Several forms were re-developed
to improve data entry efficiency.
Results
Successfully launched management of supply chain for network equipment in 6 months.
Successfully launched new solution for commercial items:
§ Good performances so far
§ Go-live date delayed from original plan by 7 months
§ Future extensions to Oracle scope under review